At Person Directed Supports our goal is to provide families and loved ones with all the information they may need. We hope you find the answers you are looking for regarding our person-centered services and care. Please feel free to contact us with any further questions or concerns.



  • What is an intellectual/developmental disability?
    • Intellectual disability is a disability characterized by significant limitations in both intellectual functioning and in adaptive behavior, which covers many everyday social and practical skills. This disability occurs in childhood and continues through adulthood.
      Intellectual functioning or intelligence is general mental capacity, such as learning, reasoning, problem solving, and so on. Those with an intellectual disability learn at a slower pace than others. This can be tested in multiple ways including IQ tests.
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  • What is adaptive behavior?
    • Adaptive behavior is the collection of conceptual, social, and practical skills that are learned and executed by people in their everyday lives. Conceptual skills include language and literacy, money, time, and number concepts, and self-direction. Social skills include communication, social responsibility, self-esteem, and the ability to follow rules. Practical skills include daily personal care, occupational skills, healthcare, transportation, financial skills, and more. Levels of adaptive behavior are also determined by extensive testing.
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  • How do I get support for my loved one?
    • Intellectual and developmental disability services are administered through county Mental Health/Intellectual Disabilities (MH/ID) program offices. The county MH/ID offices serve as a referral source and most services are delivered by local agencies under contract with the county office. The county MH/ID office determines individual eligibility for service funding and if found eligible a person will receive a supports coordinator. The supports coordinator will help you with the entire process. Person Direct Supports works with York County, Lancaster County, Lehigh County, Northampton County, and Franklin County.
    • For more information please contact: The Department of Human Services, the Office of Development Programs toll-free Intellectual Disabilities Customer Service Line: 1-888-565-9435.
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  • What does a life-sharing program or group home offer someone with an intellectual disability?
    • Life-sharing program is living with and sharing life experiences with people in a family home setting. Each individual is placed in a loving and caring home that will work best for their specialized needs and person-centered care plan. They are encouraged to get involved with the community and the family they live with while receiving the care that they need.
    • In our group homes, a trained and licensed care team is in place to assist individuals with every day activities, behavioral programs, support services, and of course companionship.
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  • What does “person-centered” mean?
    • All of PDS programs and services are guided by the concept of Person-Centered Planning and Everyday Lives. Person-Centered planning focuses on the individuals’ strengths, choices, and preferences. Everyday Lives includes the values of choice, control, quality, community inclusion, stability, accountability, safety, individuality, relationships, freedom, success, contributing to the community, collaboration, and mentoring.
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  • What is a Direct Support Professional?
    • A Direct Support Professional is a person who helps individuals with disabilities on a daily basis to live their lives to the fullest potential. They aid adults with special needs to contribute to the community; assist with personal care if needed, and encourage social behaviors. A DSP may also provide supports to a person with a disability at their home, work, school, church, and other community places. A DSP also acts as an advocate for the disabled individual, by communicating their needs, expressions.
    • At Person Direct Supports, our care team is made up of a dedicated and respectable team of Direct Support Professionals, Companions, Nurses, Program Specialists, Behaviorists, and Adult Trainers who work with each individual to help them develop and learn the life skills they need. Our team takes great pride in caring for and personally training and teaching each individual to help them achieve their goals towards self-sufficiency.
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  • What is the difference between a Day Program and Residential Program?
    • If it is determined through testing that your loved one doesn’t quite need an individual or community residential program, our licensed day programs at Person Directed Supports are an excellent alternative offering the same personalized support and individualized care. Day programs provide a way for individuals with intellectual or developmental disabilities to socialize, learn, and take part in activities providing daytime care while offering respite for their primary caregiver at home. In the evening, individuals go home to their families.
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